Terms and Conditions
These terms and conditions govern your use of Trada Casino and the services provided through our online gaming platform. By registering an account and accessing our services, you agree to be bound by these casino terms and conditions in their entirety. It is your responsibility to read and understand these Trada Casino terms and conditions before participating in any gaming activities.
Account Registration and Eligibility
To register an account with Trada Casino, you must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher. You are required to provide accurate, current, and complete information during the registration process. Each player is permitted only one account. Creating multiple accounts will result in the suspension or termination of all accounts and forfeiture of any winnings. You must not allow any other person to access your account or use your login credentials. Account security is your responsibility, and you must notify us immediately if you suspect unauthorised access. We reserve the right to request verification documents at any time, including proof of identity, address, and payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and withdrawal restrictions. Players residing in jurisdictions where online gambling is prohibited are not permitted to register or play.
Deposits, Withdrawals, and Payment Methods
All financial transactions must be conducted using payment methods registered in your own name. Third-party payments are strictly prohibited. Minimum and maximum deposit and withdrawal limits apply and vary depending on the payment method selected. We reserve the right to charge fees for certain transaction types, and any applicable fees will be clearly displayed before you complete the transaction. Withdrawal requests are subject to verification procedures and may take between 24 hours and 5 business days to process, depending on the payment method. The following table outlines standard processing times:
| Payment Method | Deposit Processing | Withdrawal Processing |
|---|---|---|
| Debit Cards | Instant | 3-5 business days |
| E-wallets | Instant | 24-48 hours |
| Bank Transfer | 1-3 business days | 3-5 business days |
| Prepaid Cards | Instant | Not available |
All winnings must be wagered at least once before withdrawal requests can be processed. We reserve the right to request additional verification before processing withdrawals exceeding Β£2,000 in a single transaction. Any bonuses and associated winnings may be subject to specific terms and conditions and wagering requirements that must be met before withdrawal.
Bonuses and Promotional Terms
All bonuses, free spins, and promotional offers are subject to specific terms and conditions that will be clearly stated in the promotional material. Wagering requirements apply to all bonus funds and must be completed before any winnings can be withdrawn. Standard wagering requirements range from 35x to 50x the bonus amount unless otherwise specified in the promotion. Contributions towards wagering requirements vary by game type, as shown in the table below:
| Game Type | Wagering Contribution |
|---|---|
| Slots | 100% |
| Table Games | 10% |
| Video Poker | 10% |
| Live Casino | 10% |
Bonus funds and free spins typically expire within 7 to 30 days of being credited to your account unless otherwise stated. Maximum bet limits apply when playing with bonus funds, typically set at Β£5 per spin or hand. Exceeding these limits may void the bonus and any associated winnings. We reserve the right to void bonuses and winnings if we determine that bonus abuse or fraudulent activity has occurred. Only one bonus can be active at any time unless explicitly stated otherwise. Bonuses are not available in conjunction with certain payment methods and cannot be withdrawn as cash.
Game Rules and Betting Limits
All games at Trada Casino operate using certified Random Number Generator technology to ensure fair and random outcomes. Game rules, return to player percentages, and paytable information are available within each game. Minimum and maximum betting limits vary by game and are clearly displayed within the game interface. We reserve the right to void bets and winnings if we determine that games have been manipulated, exploited through technical errors, or played in violation of these casino terms and conditions. In the event of a game malfunction, all affected bets and pays are void. You are responsible for ensuring you understand the rules of each game before placing bets. Incomplete games will be resolved according to the gameβs specific rules, and any remaining bets will be settled within 90 days. We reserve the right to limit maximum winnings from individual games or jackpots as specified in the game rules. Any disputes regarding game outcomes must be reported within 30 days of the disputed event.
Account Closure and Responsible Gambling
You may close your account at any time by contacting customer support. Account closure requests will be processed within 24 hours, and any remaining balance will be returned to you using your registered payment method after deducting any applicable fees. We reserve the right to suspend or terminate your account if you breach these Trada Casino terms and conditions, engage in fraudulent activity, or if we are required to do so by law or regulatory authority. Upon termination, all bonuses and promotional offers will be forfeited. We are committed to promoting responsible gambling and provide tools including deposit limits, time limits, reality checks, and self-exclusion options. You can set these limits through your account settings or by contacting customer support. Self-exclusion periods range from 6 months to permanent exclusion. During self-exclusion, you will not be able to access your account, and we will take reasonable steps to prevent you from opening new accounts. We work with organisations such as GamCare and BeGambleAware to provide support for problem gambling. If you have concerns about your gambling behaviour, we encourage you to seek help from these organisations immediately.
